At Chibazard, we are committed to providing you with a smooth and efficient shopping experience, and that includes fast and reliable shipping. Below, you’ll find all the information regarding our shipping process.
1. Shipping Locations
We currently offer shipping to [list countries or regions where you ship to]. If you’re located outside these regions, please contact us for further assistance regarding international shipping options.
2. Processing Time
All orders are processed within [X] business days. Orders are processed and shipped on weekdays (Monday to Friday), excluding holidays. Once your order is processed, you will receive a confirmation email along with tracking details for your shipment.
3. Shipping Methods & Costs
We offer several shipping options to suit your needs, including:
- Standard Shipping: Estimated delivery time of [X] business days, costs vary based on location.
- Expedited Shipping: Estimated delivery time of [X] business days, with an additional fee.
- International Shipping: Available for international customers, delivery times and costs may vary depending on the destination.
Shipping costs will be calculated at checkout based on the shipping method and destination.
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your shipment via the courier’s website.
5. Shipping Delays
While we strive to meet our estimated delivery times, please note that shipping delays can occur due to factors beyond our control, such as weather conditions or courier issues. We will notify you if there are any significant delays with your order.
6. Customs & Import Duties (International Orders)
For international orders, customs and import duties may apply depending on your country’s regulations. These additional charges are the responsibility of the customer. We recommend checking with your local customs office to understand any potential fees before placing an order.
7. Missing or Damaged Items
If your order arrives damaged or you believe it is missing items, please contact us immediately at info@chibazard.com. We will work to resolve the issue as quickly as possible.
8. Return Policy
Please refer to our Return Policy for information on how to return or exchange products.
9. Contact Us
If you have any questions regarding shipping or need further assistance, feel free to reach out to us at:
info@chibazard.com.